Visiting our hospital during COVID-19
Please read the following guidance on how you can prepare for your procedure.
We kindly ask that if you have any of the following COVID-19 symptoms you don’t attend your appointment but contact the hospital for further advice:
- shivering, chills or a high temperature (you feel hot to touch on your chest or back)
- a new, continuous cough (coughing for more than an hour, or three or more coughing episodes in 24 hours)
- loss or change to your sense of taste or smell
- shortness of breath
- feeling tired or exhausted
- an aching body or a headache
- a sore throat or a blocked or runny nose
- loss of appetite or diarrhoea
- feeling sick or being sick
- any other coronavirus symptoms
Measures being taken for everyone’s safety
The COVID-19 pandemic has meant that across all areas of our lives we are having to do things differently. Our services have made changes to keep everyone as safe as possible and continue to care for those who need us most.
So that we can continue providing our own elective treatments, we have put a number of measures in place to ensure everyone’s safety.
These measures include:
|Rigorous hand hygiene methods|
|Please ensure you follow social distancing rules, where appropriate|
|Virtual assessments to minimise hospital visits|
|COVID-19 screening before your procedure|
|Personal protective equipment (PPE) for staff|
All patients are screened for signs and symptoms of infection.
When you come to see us you may notice that some of our colleagues are wearing personal protective equipment (PPE) such as face masks, aprons or gloves.
You will be asked about your COVID vaccination status in order for us to ensure you are cared for in the best way. In some departments social distancing will be reduced to pre-COVID distancing.
Handwashing is one of the most important ways for us all to reduce the spread of the virus. All colleagues and patients are required to practice good hand hygiene; we have regular hand wash stops, and guidance on how to wash your hands effectively is visible throughout our buildings.
Lateral flow testing
Some patients will be asked to undertake a Lateral Flow Device (LFD) test before coming into hospital. If you are asked to undertake a LFD test you will need to order you LFD test in advance via the gov.uk website. You will be asked on the website to confirm you have a planned upcoming admission. You will need to order these in advance – a minimum of seven days in advance is recommended.
Proof of your LFD result will be asked for on admission:
- If you are able to, you should record the results of your LFD test on the gov.uk website when you take the test, and bring the confirmation text or email from the gov.uk website with you as proof.
- If you are unable to record your result on the gov.uk website you should undertake a LFD the day before your admission and bring the test in a clear plastic bag (supplied with the test). Staff must see the negative test as proof.
- If the you are unable to obtain a LFD we will request that you undertake a LFD test at the site.
You must inform the hospital if the test is positive and your procedure will be rescheduled.
Whilst in hospital
We will ask you to wear a clean surgical type mask when you arrive on the day of your procedure. We will provide a mask if you don’t have one. The mask must cover your mouth and nose while allowing you to breathe comfortably.
We also ask you to:
- Use the hand sanitising dispensers at every opportunity
- Regularly wash your hands during your stay
- Social distance as far as possible.
With three routes to treatment, you can trust us to ensure your personal needs are met:
All NHS patients benefit from short waiting times at our hospital. Ask your GP for a referral.
Pay for yourself
You can pay for treatment directly and benefit from prices lower than other private providers.
Private medical insurance
We now provide treatment for insured patients. Contact your insurer to find out about your options.